l Dakeel Group for Import & Export Services (“we,” “our,” “us”) is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you contact us, create an account, or use our services, we may collect personal information such as:

• Name
• Email address
• Phone number
• Address
• Payment details (for transactions)

1.2 Non-Personal Information

We may also collect non-identifiable information, such as:

• Browser type
• IP address
• Device type
• Usage data on our website

2. How We Use Your Information

We use the information collected for the following purposes:

1. To provide and deliver services.
2. To process payments and fulfill orders.
3. To communicate with you about inquiries, updates, or promotions.
4. To analyze and improve our website and services.
5. To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party partners for payment processing, logistics, or IT support.
• Legal Requirements: When required by law, regulation, or governmental request.

4. Data Security

We use industry-standard security measures to protect your information, including encryption and secure servers. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your  Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Objection: Object to certain uses of your data, such as marketing.

To exercise these rights, contact us at:
Email: info@dakhelgroup.com
Phone: +96 659 011 96 54

6. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies when visiting them.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@dakhelgroup.com
Phone: +96 659 011 96 54
Address: Al-Qirawan District, Riyadh