1. Definitions

1.1. “Company” refers to Al Dakeel Group for Import & Export Services.
1.2. “Client” refers to any individual or entity using our services.
1.3. “Services” include import, export, logistics, and related activities as provided by the Company.

2. Services Provided

2.1. The Company provides import and export services, including logistics, customs clearance, and delivery.
2.2. The scope of services will be as agreed in written contracts or correspondence with the Client.

3. Acceptance of Terms

3.1. By engaging with our services, the Client agrees to these Terms and Conditions in their entirety.
3.2. The Company reserves the right to amend these terms at any time with notice provided via email or on our website.

4. Client Obligations

4.1. The Client shall provide accurate and complete documentation required for import/export processes.
4.2. The Client is responsible for compliance with applicable laws and regulations of the importing/exporting country.
4.3. Payment for services must be made as per the agreed terms in invoices or contracts.

5. Pricing and Payment

5.1. All prices are subject to change based on market fluctuations and service requirements.
5.2. Payments must be made in the agreed currency within the payment timeline specified in the invoice.
5.3. Late payments may incur additional charges or interest at the rate of [Insert Rate]% per month.

6. Liability

6.1. The Company is not liable for delays caused by third-party services, customs authorities, or force majeure events.
6.2. The Client shall indemnify the Company against any claims arising from the Client’s non-compliance with laws or regulations.

7. Confidentiality

7.1. The Company shall maintain confidentiality regarding the Client’s trade details and sensitive information.
7.2. This obligation does not apply where disclosure is required by law or governmental authorities.

8. Force Majeure

8.1. The Company is not liable for failure to perform due to events beyond its reasonable control, including but not limited to natural disasters, war, strikes, or government actions.

9. Termination

9.1. Either party may terminate the agreement with a 30-day written notice.
9.2. The Company reserves the right to terminate services immediately for violations of these terms.

10. Governing Law and Dispute Resolution

10.1. These Terms and Conditions are governed by the laws of [Insert Jurisdiction].
10.2. Any disputes shall be resolved amicably or, failing that, through arbitration in [Insert City/Country].

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact:
Al Dakeel Group for Import & Export Services
Email: info@dakhelgroup.com
Phone: +96 659 011 96 54
Address: Al-Qirawan District, Riyadh